Service 03 · Second opinion

A second opinion before you commit to the plan.

Send your records. A Chinese specialist or multidisciplinary team reviews them and returns a written opinion you can take back to your own doctor. No flight, no hospital admission, no procedure.

Assessment is quoted after we see what you have. No records in the first form.

When a second opinion is worth paying for

  • You have been offered surgery and want to know whether the indication is clear-cut.
  • Two doctors at home disagree, or the plan changed between appointments.
  • You have a rare or advanced diagnosis and want a high-volume Chinese centre's read.
  • You are considering treatment in China and want to know whether it is even appropriate before spending on travel.
  • You want to know whether a Boao-only therapy applies to your case, before you ask about price.

A second opinion is a poor fit if you want someone to tell you the first doctor was wrong, or if you are looking for a treatment the Chinese specialist cannot legally offer you. It is also not an emergency service.

What you actually receive

DeliverableWhat it containsWhat it is not
Written opinionThe specialist's reading of your records, the differential where relevant, and the recommended next stepNot a diagnosis you can be treated on remotely
Plan comparisonWhere the Chinese view agrees or differs from your current plan, in plain languageNot a recommendation to switch doctors
Questions to take backA short list of questions for your treating doctor, based on the gaps the reviewer foundNot legal or insurance advice
Feasibility noteIf treatment in China is being considered: which institution, which approval route, rough timelineNot a quote, and not a promise of acceptance

Reports are issued in English; the underlying specialist notes may be in Chinese with an English translation. We tell you which parts are translated before you pay.

A remote opinion cannot examine you. No specialist can palpate, listen, or see you walk into the room from a PDF. Good reviewers say so explicitly in the report. Be suspicious of a second opinion that reads like a confident diagnosis.

Records checklist

Send what you have — a partial set is still reviewable, and we will tell you what is missing.

Essential

  • Discharge summaries and clinic letters
  • Imaging on DICOM (CT, MRI, PET) — not photos of a screen
  • Pathology and histology reports, with the block/slide number if available
  • Current medication list with doses
  • Latest bloods, including tumour markers if relevant

Helpful

  • Chronology of the illness in your own words, one page
  • What has already been tried and what happened
  • Genetic or molecular testing reports
  • The specific question you want answered
  • Any plan you have been offered, in writing

Send records through the secure channel we provide after the assessment is agreed — never in the first contact form, and never over an unencrypted chat.

Timeline

01

Scope

We confirm the question and which specialty should review it.

02

Records

Checklist, secure upload, translation of key documents.

03

Routing

Sent to the named specialist or MDT at one of the ten hospitals.

04

Review

5–10 business days for most specialties; MDT panels take longer.

05

Call

30-minute walkthrough with interpretation, questions answered.

06

Report

Written opinion and question list, yours to keep.

Which hospitals take these reviews

The specialty decides the institution, not the other way round. Oncology and haematology reviews typically route to Ruijin Hainan or West China Lecheng; liver and hepatobiliary to Shulan; complex eye disease to Zhongshan Eye; head and neck to Pengbo BNCT where the question is BNCT eligibility.

We confirm the named reviewer before the case is sent. If no appropriate specialist is available in the window, we say so rather than routing it to whoever is free.

Cost

Two separate charges, both disclosed before work starts: our assessment fee, and the hospital's specialist review fee. The review fee depends on the specialty and whether a single specialist or an MDT panel is involved. There is no charge from us for the hospital's clinical decision, and no commission paid to us by the hospital.

How our fees are structured →

Common questions

Can a Chinese specialist prescribe treatment for me from abroad?

No. A remote review produces an opinion, not a prescription or a treatment plan you can act on without a local doctor. If treatment in China is the goal, that requires being seen in person.

Will the report be accepted by my doctor at home?

Usually as a considered opinion, not as an authority. That is why we include a question list — it is often more useful to your doctor than the conclusion.

Do you translate my records?

We translate the documents the reviewer needs, and tell you which ones. Full translation of every page is usually unnecessary and is quoted separately if you want it.

What if the reviewer says my current plan is correct?

Then you have bought certainty, which is a legitimate outcome. We do not steer reviews toward a conclusion that generates more business for us.

Can this lead to treatment in Boao?

Sometimes, and that is a separate decision with separate verification. A second opinion is the right way to find out whether Boao is plausible before you spend money on travel.

What we do not do

  • We do not give medical advice ourselves, and we do not edit the specialist's opinion.
  • We do not guarantee that a hospital will accept you as a patient afterwards.
  • We do not share your records with anyone beyond the reviewing institution without your written consent.
Next step

Ask one clear question.

The best second opinions start with a specific question — “is this surgery necessary now?” beats “what do you think?”. Tell us yours and we will confirm whether it is reviewable.